Compliance - Raheja Stock Brokers

Raheja Stock Brokers is committed to maintaining full compliance with applicable laws, regulations and industry best practices governing the Indian securities market.

This section provides investors with access to statutory disclosures, regulatory information, investor awareness material and grievance redressal mechanisms.

Regulatory Information

(Please click on the links below to access the relevant statutory documents and regulatory disclosures)

Investor Grievance Redressal

We are committed to resolving investor concerns promptly, fairly and transparently.

Investors may contact our Compliance Officer through the details provided below. Complaints are acknowledged promptly and resolved within the timelines prescribed by SEBI and the stock exchanges.

Grievance Redressal Mechanism

If you have a grievance, you can reach out to our Support Team for assistance. We aim to resolve all grievances within 21 working days from the date of receipt.

Contact Raheja Stock Brokers First

Share your concern with our team using the escalation matrix below. Please mention your name, registered contact, and a short summary of the issue for faster resolution. We will resolve within 21 working days.

Escalate to SEBI SCORES (if unresolved)

If your grievance is not resolved within the timeframe, you can lodge your complaint on SEBI’s SCORES platform. Visit SEBI SCORES Portal (https://scores.sebi.gov.in/)

Use Online Dispute Resolution (ODR)

If you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) portal. Visit SMART ODR Portal (https://smartodr.in/login)

Grievance Redressal / Escalation Matrix

The details below facilitate complainants to approach the concerned RA before filing a complaint to SEBI. For more details, please refer – BSE Circular

Designation	Contact Person	Address	Contact No.	E-Mail ID	Working Hours
Head of Customer Care	Sanam Raheja	521, 5th Floor, Rotunda Stock Exch. Bldg., BSE, Dalal Street, Fort, Mumbai – 400 001.	+91 22 6634 1960	rahejast@yahoo.com	09:30 AM to 06:30 PM
Compliance Officer	Suresh Raheja	521, 5th Floor, Rotunda Stock Exch. Bldg., BSE, Dalal Street, Fort, Mumbai – 400 001.	+91 22 6634 1960	rahejast@yahoo.com	09:30 AM to 06:30 PM
Principal Officer	Tarun Raheja	521, 5th Floor, Rotunda Stock Exch. Bldg., BSE, Dalal Street, Fort, Mumbai – 400 001.	+91 22 6634 1960	tarun.rsbpl@gmail.com	09:30 AM to 06:30 PM

Resolution Timeline – We aim to resolve grievances within 21 working days, however, if a grievance remains unresolved, investors may escalate the matter to SEBI SCORES and then to SMART ODR.

Disclaimer

Investments in securities markets are subject to market risks. Read all related documents carefully before investing. Past performance is not indicative of future results. The information available on this website is intended solely for informational purposes and should not be construed as investment advice or a recommendation to buy or sell any security.

Legal, Disclosures & Investor Grievance Redressal